You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!
Frequently Asked Questions
No, you do not need a referral to see an Osteopath.
However, if you would like to see our Osteopaths for treatment under Medicare Programs, Workcover, TAC or Department of Veterans Affairs, you will require a GP referral. Please inform our friendly reception staff if this applies to you.
Yes, most Private Health Funds will cover a portion of the cost of treatment (providing you have Extra’s cover). We recommend you contact your Health Fund prior to treatment to determine what your policy will cover.
Osteopathy is not covered by Medicare unless you are referred by your GP under Team Care Arrangement or Chronic Disease Management (CDM) Program.
Please bring any previous investigations that are relevant to your condition- Xrays, Ultrasounds, CT and MRI scans.
Initial consultations are 45-60 min in duration
Subsequent consultations are 30 mins in duration
Long consultations: 60min in duration. These appointments are for current clients of the clinic who would like assessment and treatment on more than one condition/injury.
All new patients to our clinic will be asked to complete a brief questionnaire detailing your personal details and medical history.
During your consultation, our Osteopath’s will take a thorough case history asking questions about your presenting complaint, previous and current medical conditions, past injuries/accidents, family history, lifestyle (including work, exercise habits, diet etc) and current medications.
An examination will be performed in order to establish a probable diagnosis or cause for your complaint. Examinations typically include assessing joint range of motion, areas of muscle tension and if required special tests orthopaedic (joint, ligament, tendon & muscle) and neurological (nerve) testing.
Your Osteopath will then explain the nature of your condition and proposed treatment plan.
Treatment includes a variety of techniques including soft tissue massage, joint mobilisation/articulation, stretching, dry needling and gentle manipulation.
Throughout the treatment, your Osteopath will explain treatment techniques and ensure your comfort.
At the end of the treatment, your Osteopath will provide you with a written individual treatment plan that clearly states the probable cause of your pain/condition, advice on the best way to manage your condition (for example changes to posture, desk setup, exercise program, diet etc) and prevent future episodes where possible.
A common question that can be difficult to answer given the similarities between the two professions. Let’s start with the similarities. Both are government registered allied health professionals who have had University training. In private practice, we see a lot of the same conditions/injuries.
In Australia, Osteopaths train for 4-5 years and receive either a double degree or Master’s qualification. Physiotherapists train for 4years.
Osteopath’s training is completely focused on seeing people in private practice. Physiotherapists training also involves training in a hospital based setting to help in the rehabilitation after spinal injury, heart conditions, stroke etc.
“Osteopaths focus on your neuro-musculoskeletal system – the bones, muscles, nerves and other tissues that support your body and control its movements. Osteopaths provide musculoskeletal and nervous system assessments, manual therapy; clinical exercise programs; and movement, postural, positioning advice and ergonomic assessment”. Osteopaths may also “provide ongoing support and educational advice about your lifestyle, stress management, diet or other factors that may influence your pain, injury or movement”. Osteopathy Australia.
Initial Consultation – 45-60min – $115*
Subsequent Consult – 30min – $90*
Long Consultation – 60min – $160
*$10 less on presentation of Centrelink Health Care Card
Medicare CDM Program: BULK BILLED appointments ONLY available Mon – Fri 9am -5pm.
Available for those who are eligible under Medicare CDM Program and have been referred by their GP. Please contact the clinic for further information. Please note: not all practitioners offer Bulk Billed appointments.
WorkCover & TAC: We accept both WorkCover and TAC clients, however we require payment from the client on the day of service. We will then provide an invoice for you to complete your WorkCover/TAC claim.
Please note we require 24hrs notice to cancel appointments. This allows us to offer your appointment to someone else in need. If you fail to provide us with adequate notice to cancel your appointment or do not attend your appointment, a $55 cancellation fee will apply for 30 minute appointments or $100 for 60 minute appointments. We thank you for your understanding.