Frequently Asked Questions

You can find our most frequently asked questions about what to expect, what to bring and how much an appointment will cost below. If you cannot find what you’re after feel free to contact us via the form on this page or Contact Us. We are here to help!

No, you do not need a referral to see an Osteopath.

However, if you would like to see our Osteopaths for treatment under Medicare Programs, Workcover, TAC or Department of Veterans Affairs, you will require a GP referral. Please inform our friendly reception staff if this applies to you.

Yes, most Private Health Funds will cover a portion of the cost of treatment (providing you have Extra’s cover). We recommend you contact your Health Fund prior to treatment to determine what your policy will cover.

Osteopathy is not covered by Medicare unless you are referred by your GP under Team Care Arrangement or Chronic Disease Management (CDM) Program.

Please bring any previous investigations that are relevant to your condition- Xrays, Ultrasounds, CT and MRI scans.

Initial consultations are 45-60 min in duration

Subsequent consultations are 30 mins in duration

Long consultations: 60min in duration. These appointments are for current clients of the clinic who would like assessment and treatment on more than one condition/injury.

All new patients to our clinic will be asked to complete a brief questionnaire detailing your personal details and medical history.

During your consultation, our Osteopath’s will take a thorough case history asking questions about your presenting complaint, previous and current medical conditions, past injuries/accidents, family history, lifestyle (including work, exercise habits, diet etc) and current medications.

An examination will be performed in order to establish a probable diagnosis or cause for your complaint. Examinations typically include assessing joint range of motion, areas of muscle tension and if required special tests orthopaedic (joint, ligament, tendon & muscle) and neurological (nerve) testing.

Your Osteopath will then explain the nature of your condition and proposed treatment plan.

Treatment includes a variety of techniques including soft tissue massage, joint mobilisation/articulation, stretching, dry needling and gentle manipulation.
Throughout the treatment, your Osteopath will explain treatment techniques and ensure your comfort.

At the end of the treatment, your Osteopath will provide you with a written individual treatment plan that clearly states the probable cause of your pain/condition, advice on the best way to manage your condition (for example changes to posture, desk setup, exercise program, diet etc) and prevent future episodes where possible.

A common question that can be difficult to answer given the similarities between the two professions. Let’s start with the similarities. Both are government registered allied health professionals who have had University training. In private practice, we see a lot of the same conditions/injuries.

In Australia, Osteopaths train for 4-5 years and receive either a double degree or Master’s qualification. Physiotherapists train for 4years.

Osteopath’s training is completely focused on seeing people in private practice. Physiotherapists training also involves training in a hospital based setting to help in the rehabilitation after spinal injury, heart conditions, stroke etc.

“Osteopaths focus on your neuro-musculoskeletal system – the bones, muscles, nerves and other tissues that support your body and control its movements. Osteopaths provide musculoskeletal and nervous system assessments, manual therapy; clinical exercise programs; and movement, postural, positioning advice and ergonomic assessment”. Osteopaths may also “provide ongoing support and educational advice about your lifestyle, stress management, diet or other factors that may influence your pain, injury or movement”. Osteopathy Australia.

Effective 1st January 2024:

Standard Consult 30min: $102 (Concession $10 less on presentation Health Care Card)
Extended Consult 45min: $145 (No concession)
Long Consult 60min: $180 (No concession)
Long Consult + Rehab 90min: $265 (No concession)
Initial Consult 60min: $140 (Concession $10 less on presentation Health Care Card)
Initial Consult: 60min Dr Jade Salter (Principal Osteopath) $160

CDM/TCA: Due to the increase in the operational costs of our clinic, we are no longer able to provide Bulk Billed/discounted CDM appointments. Clients with Medicare CDM/TCA arrangement plans will be required to pay our standard schedule of fees but will receive a rebate from Medicare of $58.

Please note we require 24hrs notice to cancel appointments. This allows us to offer your appointment to someone else in need. If you fail to provide us with adequate notice to cancel your appointment or do not attend your appointment, a $55 cancellation fee will apply for 30 minute appointments or $100 for 60 minute appointments. We thank you for your understanding.

Still have questions?

Looking to make an appointment or refer a client to us?

McKinnon Osteopathy is here to help. Booking an appointment online is the most convenient way to secure an appointment with your preferred practitioner at a time that works best for you. If you can’t find a time that suits you, please join our waitlist and we’ll contact you as soon as possible.